<aside> 💡 Prepare examples to use as answers when you are asked to give examples from your past experience or to answer a “how might you do X?” question

</aside>

Self-intro:

• A

3Why:

• logic

Any Qs?

• QS

Competency-based questions

1. Experience with coding?

   • What steps are you taking to get more experience with coding?

2. Describe a time when you presented an idea and influenced your audience to commit to a course of action. • What were the courses of action they could have chosen? • How did you focus them on committing to the "next step"? • What follow-up plans did you make to ensure follow through? • What was the outcome?

3. Describe a time when you adopted a creative approach to overcome a major setback • Why was a creative approach needed? • What factors did you consider before adopting this approach? • What steps did you take to overcome the setback? • How did you feel about your ability to overcome the setback? • What was the result?

4. Tell me about a time you were assigned to a group project but did not know any other members of the group. • What was the situation? • How did you introduce yourself to the group? • How did you interact with your teammates during the course of the project? • What was the outcome of your efforts?

5. Imagine a customer or client approaches you because he or she cannot find a product or service that meets their needs. How would you handle this situation? • How would you complete his or her request?

   • What would you do to gather additional information?

   • What would you do to ensure all requests were accurately met? How would you know if the customer was satisfied?

6. Tell me about a situation that required careful planning and organisation to ensure a challenging deadline would be met without compromising the quality or accuracy of your work. • What was the situation? • How did you stay planful and organised? • What did you do to ensure quality and accuracy in your work? • What types of details did you attend to in order to stay planful and organised? • What was the end result? • Would you do anything differently next time?

   • AA

7. Describe a time when you had to be particularly adaptable and flexible to complete a task or project. • Why was adaptability and/or flexibility required? • What actions did you take that demonstrated adaptability or flexibility on your part? • How did your adaptability/flexibility contribute to getting the job done? • What was the outcome?

8. I'd like to know about a time that you made a mistake. What happened? Why? And how did you fix things?

   • AA

9. We care deeply about our customers, acting responsibly for the long term and building strong relationships. Please share an example of when you made a commitment to someone and delivered on a promise. In your response please talk about: • What was important to consider in this situation 1 • How you developed or maintained a positive relationship with the other person 2 • The challenges 3 you faced and how you overcame them 4

   • FAAA

10. At NatWest we work together to achieve great things and celebrate and respect everyone's strengths and differences. What do you value about working with others who are different to you? Please also tell us: • How do you encourage an inclusive and supportive environment when working with others? • Why do you think working collaboratively in this way is so important for us as a bank? - FAA

11. At NatWest we're role models for the change we want to see, prioritising learning in all its forms so we can grow and achieve great things. Please can you tell us about a time when you've embraced a learning opportunity that's helped you achieve something great? In your response, please talk about: •Why this learning opportunity was important to you • What it helped you achieve •The challenges you faced and how you overcame them

• FA